Monthly insurance policy wording update
The Word, January 2025
29 January 2025
For our January edition of The Word we cover a range of topics of interest from across the insurance sector.
In light of recent events, we take a look at the decision in North State Deli v Cincinnati Insurance Co and the implications of this for the insurance industry. We also consider what lessons insurers can learn from the FCA’s Consumer Duty good and poor practice reports.
After Citizens Advice’s call for it to be appointed as statutory consumer advocate in all essential markets, we examine what this would mean for insurers in the UK.
Additionally, we consider the potential impact of the Vulnerability Registration Service in the insurance sector.
Finally, we explore the Hiscox CEO’s vision for AI.
We hope you find this edition informative and insightful.
Tim
Contents
- North Carolina Supreme Court COVID-19 decision in North State Deli v Cincinnati Insurance Co
- Consumer Duty: Latest good and poor practice report from the FCA
- A new statutory consumer advocate for insurance?
- The Vulnerability Registration Service: Helping insurers support vulnerable customers
- Hiscox CEO’s vision for AI
Meet the team
Tim Johnson
Partner
Joanna Wallens
Associate
Lauren Wilkinson
Trainee Solicitor
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Thomas Gibby
Senior Associate
Key contact
Tim Johnson
Partner
tim.johnson@brownejacobson.com
+44 (0)115 976 6557
Contact Tim
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