Handling parent complaints against staff: Panel discussion
13 February 2025
This webinar took place on 13 February 2025 and is now available on-demand.
Watch our expert panel discussion which explored the complex interrelationship between parent complaints, safeguarding obligations and internal staff procedures, including disciplinary investigation.
Building on our previous session on managing safeguarding allegations against staff, our panel of experts guide you through the intricate process of addressing parent complaints against staff in a manner that is both legally compliant and considerate of all parties' rights and interests.
What we covered:
Victoria Hatton, Senior Associate and our leading lawyer in parent complaints, were joined by:
- Claire Archibald, Legal Consultant and our leading light in education data protection law.
- Vicky Wilson, Senior Associate, renowned for her expertise in complex safeguarding issues.
- Marie Ashton, HR Consultant, bringing a wealth of practical HR experience aiding schools.
Together, we unravelled:
- Strategies for navigating the complaints process in the context of safeguarding allegations against staff.
- Guidelines on information-sharing with parents, ensuring compliance with data protection laws and safeguarding individual rights.
- Practical case studies highlighting common challenges and effective practices in managing HR processes, including disciplinary and grievance procedures, in the wake of parent complaints against staff.
Our in-person and online events are designed exclusively for clients and targets. As such, we reserve the right to cancel bookings. If you’d like to speak to a member of the team regarding your attendance, please contact us.
Contact
Claire Archibald
Legal Director
Vicky Wilson
Senior Associate
Marie Ashton
HR Consultant
Key Contact
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Victoria Hatton
Senior Associate
victoria.hatton@brownejacobson.com
+44 (0)330 045 2808
Contact Victoria
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