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Handling parent complaints against staff: Panel discussion

13 February 2025

Join us for an expert panel discussion which explores the complex interrelationship between parent complaints, safeguarding obligations and internal staff procedures, including disciplinary investigation. 

Building on our previous session on managing safeguarding allegations against staff, our panel of experts will guide you through the intricate process of addressing parent complaints against staff in a manner that is both legally compliant and considerate of all parties' rights and interests.

What we'll cover:

Victoria Hatton, Senior Associate and our leading lawyer in parent complaints, will be joined by:

  • Claire Archibald, Legal Consultant and our leading light in education data protection law.
  • Vicky Wilson, Senior Associate, renowned for her expertise in complex safeguarding issues.
  • Marie Ashton, HR Consultant, bringing a wealth of practical HR experience aiding schools.

Together, we’ll unravel:

  • Strategies for navigating the complaints process in the context of safeguarding allegations against staff.
  • Guidelines on information-sharing with parents, ensuring compliance with data protection laws and safeguarding individual rights.
  • Practical case studies highlighting common challenges and effective practices in managing HR processes, including disciplinary and grievance procedures, in the wake of parent complaints against staff.

Why should you attend? 

This session is free to attend and by joining us you can equip yourself with the knowledge to approach parent complaints involving staff allegations with sensitivity, legality, and professionalism.

Register now

Our in-person and online events are designed exclusively for clients and targets. As such, we reserve the right to cancel bookings. If you’d like to speak to a member of the team regarding your attendance, please contact us.

Key Contact

Key Contact

Victoria Hatton

Senior Associate

victoria.hatton@brownejacobson.com

+44 (0)330 045 2808

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